How customer service AI startup Neuron7 convinced Keith Block to invest

Five-year-old AI customer service startup Neuron7 just closed an oversubscribed $44 million series B round led by Keith Block and his year-and-half-old venture firm, Smith Point Capital. Neuron7 sits in one of the most promising areas for AI technology: customer service. But unlike the hoards of ChatGPT customer chatbot startups, or those doing natural language […]

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