Microsoft is investigating a Windows issue that’s renaming printers to HP LaserJet
Image by Jess Weatherbed / The Verge
Microsoft says it’s investigating a new issue in Windows 10 and Windows 11 where printers are randomly being renamed to HP LaserJet ones. “Some issues related to printer configurations are being observed on Windows devices which have access to the Microsoft Store,” explains Microsoft in a support note. “Microsoft is investigating this issue and coordinating with partners on a solution.”
The problem affects both Windows 10 and Windows 10 devices running the 22H2 update and results in the HP Smart app being automatically installed and printers being renamed even if they’re not HP ones. “Printers are renamed as HP printers regardless of their manufacturer,” says Microsoft. “Most are being named as the HP LaserJet M101-M106 model. Printer…
